Iseo Blue.
Hello.
I've spent 30 years in IT learning what does and doesn't work. I'm no guru, but I have made mistakes and had successes, and its all made me a better manager. I've been, there done it, got the scars and the t-shirt in practically every corner of an IT department.
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A few years ago I started to get asked to mentor people more and more, and suddenly felt like they must value what I have to say. My dog certainly doesn't.
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Here, I'll share the information I wish I'd had when I was starting out.
My Story.
Like many, I started my IT career with a passion for computers. I turned that into a Degree in Information Systems and found some early roles as a Help Desk support analyst in the mid-90s.
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I thrived on helping resolve issues and got a real buzz from getting people from a place of frustration with their IT to a place of elation.
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As the years began to roll by, I was mentored by some great people and finally offered a role as a Help Desk Manager. From there, my teams quickly grew to include Desktop Build and 2nd Line Support. Opportunities took me to new organisations, where I continued to run teams and learn how to implement processes and projects. Informally at first, and then I started to obtain the formal qualifications in ITIL and PRINCE2. This gave me an invaluable framework.
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I was starting to be recognised as A safe pair of hands for delivery and process-focused. This led to an opportunity in 2011 to start putting all I'd trained for and experienced into action more formally as an IT Governance Manager.
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Since 2016, I've been contracting and consulting. Delivering projects and helping with governance across several organisations. Each time is different, and there are no easy magic answers, but I do see what works better in certain circumstances and where failure to act will definitely end in disaster.
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I'm great at taking the complex and making it simple.
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I excel at avoiding pitfalls.
