Iseo Blue.
Every post in one place, organised by categories.
On Business Cases, Failure and Unmet Benefits: Don’t Discard the Baby with the Bathwater
Navigating Estimation Risks in Projects: A Closer Look at Underestimation of Effort
Unlocking the Power of OKRs
Demystifying Information Technology Governance: A Comprehensive Definition Guide
How to Develop Critical Thinking Skills
ITSM vs ITIL: Understanding the Difference
What is ITIL? - A Comprehensive Guide to the Information Technology Infrastructure Library
What is an IT Services Catalog? Definition, Examples & Templates
Unpacking the Power of Persuasion with 'Influence: The Psychology of Persuasion'
Prioritising the Help Desk: The Need for Early Inclusion in Software Releases and Project Planning
Bridging the Gap: How Shadowing Can Enhance Help Desk Performance and Business Relationships